Curaçao B2C Licence – Complete Regulatory Analysis and Compliance Guide

Curaçao B2C Licence – Complete Regulatory Analysis and Compliance Guide Licenses

The Curaçao B2C Licence authorizes operators to offer online gaming services directly to players under the oversight of the Curaçao Gaming Authority (CGA), established via the Landsverordening op de Kansspelen (LOK) effective December 2024.

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Curaçao maintains a stable regulatory environment as part of the Kingdom of the Netherlands, focusing on AML/CFT compliance and industry integrity. Gambling databases research confirms over 450 operators transitioned from legacy NOOGH licenses to provisional LOK status by mid-2025.

This analysis targets iGaming operators, legal advisors, and compliance officers, drawing from official CGA sources and industry reports for verified requirements. Scope covers regulatory foundations, financials, operations, and strategic positioning under the new LOK framework. Data emphasizes practical compliance for B2C operators managing player funds and data.

Contents

📊 Executive Dashboard

CategoryMetricDetails
Regulatory FoundationIssuing JurisdictionCuraçao (Kingdom of the Netherlands)
Regulatory BodyCuraçao Gaming Authority (CGA) / Gaming Control Board (GCB)
Legal FrameworkLOK (National Ordinance on Games of Chance, 2024)
Market CoverageGlobal excluding restricted jurisdictions (e.g., USA, Australia, France)
Financial RequirementsApplication Fee€4,592 + €2,551 per UBO + €150 per Qualified Interest Holder
Annual Fee€47,450 (€24,490 Treasury + €22,960 CGA)
Capital RequirementsProof of funds; no fixed minimum specified
Financial GuaranteesBank letter, liquidity assurance required
Compliance StandardsAML RequirementsFull policy, KYC, ongoing monitoring mandatory
KYC ProceduresCustomer verification, enhanced due diligence
Data ProtectionAlignment with international standards (GDPR-like)
Reporting ObligationsMonthly/quarterly financials, annual audits
Technical SpecificationsSoftware CertificationApproved labs (e.g., GLI, eCOGRA)
RNG TestingIndependent certification, ongoing verification
Security StandardsSSL/TLS, DDoS protection, penetration testing
Operational ParametersGame Types CoveredCasino, sports betting, lotteries (B2C scope)
Betting LimitsNo statutory caps; operator-set with fairness
RTP RequirementsMinimum 85-90% audited
Payment SystemsSegregated accounts, licensed providers
Legal FrameworkBackground ChecksUBOs, directors, shareholders (criminal/financial)
Audit RequirementsAnnual external audits
Penalty StructureFines up to €500,000, suspension, revocation
Market AccessGeographic Scope450+ jurisdictions; excludes high-risk countries
Tax Obligations0% corporate tax on foreign revenue; 2% GGR tax proposed
Innovation SupportCryptocurrency SupportPermitted with AML compliance
Emerging GamesEsports, virtual sports allowed

Curaçao’s regulatory environment benefits from political stability within the Kingdom of the Netherlands, minimizing geopolitical risks for operators. The CGA enforces the LOK, replacing the outdated NOOGH and master/sub-license model phased out by April 2024. Gambling databases analysis reveals the CGA’s governance structure centralizes licensing under a single authority, enhancing transparency.

CGA supervises land-based casinos, lotteries, and online gaming while prioritizing AML/CFT through the Financial Intelligence Unit collaboration.

LOK’s legislative history traces to 2022 reforms addressing blacklisting concerns from FATF gray lists. Primary legislation mandates operator registration via the GCB portal, with provisional licenses auto-converted for legacy holders until full compliance. International recognition improved post-LOK, aligning with IAGR standards despite past criticisms.

Geographic reach spans global markets, excluding prohibited countries like the US and Netherlands. Cross-border permissions require domain registration per jurisdiction. Regulatory cooperation exists via MoUs with EU bodies on AML data sharing.

The framework covers B2C operations handling player interactions, funds, and data.

Table 2: Regulatory Authority Contact Information
Contact TypeDetails
Official NameCuraçao Gaming Authority
Physical AddressScharlooweg 172-174, Willemstad, Curaçao
General Phone+(599 9) 737-2299
General Email[email protected]
Licensing Portalportal.gamingcontrolcuracao.org
Official Websitegamingcontrolcuracao.org

License Application Process, Qualification Criteria, and Timeline Management

Applications process via the GCB portal takes 2-6 months, starting with eligibility checks. Required documents include notarized passports, criminal records, CVs, and business plans. Financial statements must prove stability, with bank letters verifying funds.

Background checks target UBOs, directors, and shareholders via due diligence fees (€150-€2,551 per person). Capital adequacy demands proof without fixed minimums. Business plans require market analysis, projections, and AML policies.

Failure to disclose all UBOs during application triggers rejection and blacklisting from future submissions.

Evaluation criteria assess reputation, financial health, and technical readiness. Software specs demand RNG certification from labs like GLI. Application fees total €4,592 base plus per-person charges, paid upfront.

Review stages involve document verification, site inspections, and queries. Common pitfalls include incomplete KYC docs and AML gaps, causing 30% rejection rates per industry data. Operators must track via portal communications.

Phase breakdown: preparation (4-8 weeks), submission (1-2 weeks), review (8-16 weeks).

Companies incorporate as Curaçao N.V. entities via notary. No minimum share capital specified, but liquidity proof required. Shareholder transparency mandates UBO registry submission.

Local director appointment is mandatory, handling KYC and compliance within 48 hours. Physical office presence required from 2028 under LOK phase-in. Local representative oversees daily operations.

Appoint a qualified local managing director early to expedite KYC processing and regulatory approvals.

Corporate governance demands board with compliance expertise. Organizational charts detail hierarchy for submission. Holding structures allowed if UBOs disclosed.

Table 1: Applicant Organization Requirements Summary
Requirement CategorySpecific RequirementsDetails/Notes
Company StructureCuraçao N.V.Notary incorporation
Minimum Share CapitalNot fixedProof of liquidity
Shareholder RequirementsUBO disclosureBackground checks
Director RequirementsLocal MD mandatoryQualified, resident
Physical PresenceOffice from 2028Willemstad area
Corporate Good StandingProof requiredFinancial stability
Background ChecksUBOs, directorsCriminal/financial
Financial GuaranteesBank letterFunds verification
Professional QualificationsCompliance officerAML expertise
Industry ExperiencePreferredManagement CVs
Business PlanFull projectionsMarket/ops analysis
Source of FundsBank statementsLegitimate proof

Compliance Framework, Reporting Obligations, and Ongoing Oversight

AML policies must include risk assessments and transaction monitoring. KYC verifies identity via passports and utilities. Enhanced due diligence applies to high-risk players like PEPs.

Operators prohibiting crypto without blockchain verification risk immediate license revocation under LOK AML rules.

Data protection aligns with GDPR equivalents, mandating consent and breach reporting. Monthly financial reports detail GGR and player funds. Quarterly AML filings due 15 days post-quarter.

Annual audits by approved firms verify RNG and RTP. Inspections occur unannounced, with real-time suspicious activity reports within 24 hours. CGA enforces via fines scaling to revocation.

💰 Financial Structure and Operational Requirements

Financial Obligations, Cost Structure, and Taxation Framework

Initial fees hit €4,592 application plus UBO charges, non-refundable. Annual renewal totals €47,450, prorated in 2025 transition. Validity spans 1 year, renewable by January 15.

Tax framework imposes 0% on foreign profits, potential 2% GGR levy. No VAT on gaming revenue. Corporate filings annual via local tax authority.

Total 5-year cost of ownership approximates €250,000 excluding setup, competitive vs Malta’s €500,000+.

Bank guarantees ensure liquidity; insurance covers cyber and liability. Reserves maintain operational buffers. Comparison: 40% cheaper than Isle of Man annually.

Technical Infrastructure, Security Standards, and Certification Requirements

Software certifies via GLI or eCOGRA, timeline 8-12 weeks. RNG tests quarterly post-initial approval. SSL/TLS 256-bit minimum mandatory.

Servers host offshore but data centers require redundancy. Annual penetration tests by certified firms. DDoS mitigation essential for uptime.

Implement automated patch management to meet continuous security audit standards.

Business continuity plans test biannually. Third-party APIs need CGA approval.

Game Regulations, Product Compliance, and Payment Integration

B2C covers casino, betting, slots; prohibits peer-to-peer poker. RTP minimums audit monthly at 85%+. No betting caps but fairness monitored.

Jackpots manage via segregated prize funds. Live dealers require studio certs. Payments segregate player funds in trustee accounts.

Payouts exceeding 72 hours without verification breach LOK player protection clauses, risking fines up to €100,000.

Crypto allowed with wallet KYC. Multi-currency support mandatory.

🌍 Market Operations and Strategic Advantages

Market Access, Commercial Opportunities, and Partnership Models

Access 450+ countries, targeting emerging markets like LatAm. White-label B2B2C needs separate approval. Affiliates capped at 50% commissions.

Curaçao’s low costs enable 60% market share in affiliate-driven acquisition.

Brand licensing protects IP via registry. Revenue shares flexible up to 30%.

Player Protection, Responsible Gaming, and Marketing Compliance

Self-exclusion via central database, 6-month minimum. Age verification biometric optional. Deposit limits default €5,000/month.

Complaints route to ADR providers. Ads pre-approve, no targeting minors. Bonuses disclose wagering clearly.

Reality checks every 60 minutes.

Technology Integration, Innovation Support, and Operational Infrastructure

AI/ML for fraud detection encouraged. Mobile apps certify like web. Esports betting fully permitted.

Blockchain for provable fairness gains CGA fast-track review.

Renewals auto if compliant. Disputes via CGA mediation.

Market Statistics, Performance Metrics, and Regulatory Trends

Approval rates hit 70% post-LOK. Processing averages 4 months. 500+ active B2C operators.

GGR growth 15% YoY to €2bn. Fines totaled €5m in 2025. Trends: stricter AML, local presence 2028.

Metric2025 DataTrend
Operators500++20%
Approval Rate70%Up from 50%
Avg Processing4 monthsStable
Fines Issued€5mAML focus

🔄 How to Apply for Curaçao B2C Licence – Complete Application Process

Application targets B2C operators via GCB portal, spanning 9-15 months total. Complexity demands legal advisors for docs. Success hinges on complete UBO disclosure.

Audience: startups to established firms proving financials. Timeline: prep heavy upfront.

Pre-Application Preparation and Corporate Setup

Phase 1 assesses eligibility: compile passports, criminal certs, financials (4-6 weeks). Engage Curaçao notary for N.V. incorporation.

Phase 2 structures corporate: appoint local director, deposit funds, draft governance (6-8 weeks). Verify UBOs via portal pre-check.

Conduct internal AML audit before submission to avoid 8-week delays.

Phase 3 secures guarantees: open segregated bank account, obtain letter (3-4 weeks). Proof source of funds via statements.

Technical Infrastructure and Documentation

Phase 4 certifies tech: RNG test at GLI, SSL setup, payment integration (8-12 weeks). Server redundancy docs required.

Phase 5 compiles docs: business plan with projections, AML/KYC policies, background forms (4-6 weeks). Use portal templates.

Phase 6 finalizes: domain registration €250 each, fee payment.

Application Submission and Review

Phase 7 submits: upload forms, track queries (1-2 weeks). Respond within 7 days.

Incomplete financials cause 40% rejections; double-verify bank docs.

Phase 8 reviews: due diligence, inspections (8-16 weeks). Provisional approval possible.

Post-approval: activate compliance (3-4 weeks). Total 9-15 months, €20k-€30k costs. Consultants cut risks 50%.

⚖️ How to Maintain Compliance with Curaçao B2C Licence Requirements

Ongoing compliance prevents revocation, fines up to €500k. Responsibilities fall to local director. Continuous via tools like automated monitoring.

Lapses trigger audits; renewal fails without clean record.

Compliance Management and AML/KYC Operations

Appoint compliance officer, set quarterly calendar (setup phase). Document policies, train staff annually.

AML/KYC: verify all players, monitor transactions daily, enhanced for high-risk. Retain records 5 years.

Monthly tool reviews catch 90% suspicious patterns early.

Report incidents within 24h.

Financial, Technical, and Gaming Compliance

Segregate funds monthly, renew guarantees. File taxes quarterly, annual audits.

RNG retest annually, patch software continuously. RTP verify pre-launch.

Player Protection and Regulatory Reporting

Enforce self-exclusion, limits, reality checks continuously. Handle complaints via ADR.

Ignoring ad pre-approval led to 20 suspensions in 2025.

Monitor bonuses, social media. Submit monthly reports, annual renewal by Jan 15.

Commitment via audits sustains operations. Consultants aid transitions. Non-compliance risks total shutdown.

❓ Frequently Asked Questions

What is Curaçao B2C Licence and which regulatory authority issues it?

The Curaçao B2C Licence permits direct player gaming services under LOK. CGA/GCB issues via portal.

Replaced NOOGH master/sub model in 2024. Covers casino, betting globally.

What are the primary benefits of obtaining Curaçao B2C Licence for gambling operators?

Low fees €47k annual vs competitors double. Global access 450+ markets.

Fast processing 4 months average. Crypto-friendly with AML.

What are the initial costs and ongoing fees associated with Curaçao B2C Licence?

Application €4,592 + UBO fees €2,551 each. Annual €47,450 split Treasury/CGA.

Domains €250 extra. Prorated 2025.

What are the main application requirements and qualification criteria?

Local N.V., UBO checks, business plan, RNG certs. Financial proof no fixed capital.

Reputation clean, AML policy.

Which types of gambling activities are permitted under Curaçao B2C Licence?

Casino slots, sports/esports betting, lotteries. Live dealers ok.

No P2P; RTP 85%+.

What geographic markets can be accessed with Curaçao B2C Licence?

Global minus restricted (US, NL, AU). LatAm/Asia strong.

450+ jurisdictions.

What are the key compliance obligations for Curaçao B2C Licence holders?

AML/KYC ongoing, fund segregation. Monthly reports, annual audits.

Player protection tools mandatory.

How does Curaçao B2C Licence compare to other major gambling licenses?

Cheaper than MGA (€30k vs €120k annual). Less stringent than UKGC.

Similar global reach to Gibraltar.

What are the tax implications for operators holding Curaçao B2C Licence?

0% foreign profit tax. Potential 2% GGR. No VAT gaming.

Local corporate filings.

What technical and infrastructure requirements must be met?

RNG/GLI cert, SSL, DDoS. Redundant servers.

Annual pen tests.

How long does the application process take for Curaçao B2C Licence?

9-15 months full, review 2-6. Prep heavy.

70% approval.

What are the penalties for non-compliance with Curaçao B2C Licence requirements?

Fines €5k-€500k, suspension. Revocation for AML fails.

2025 €5m total fines.

Can Curaçao B2C Licence be transferred to another company or entity?

No direct transfer; new application required. UBO changes €128 fee.

Full due diligence.

What ongoing reporting and audit requirements apply to Curaçao B2C Licence holders?

Monthly financials, quarterly AML. Annual external audit.

Incident 24h.

How does Curaçao B2C Licence address responsible gambling and player protection?

Self-exclusion, limits, ADR. Reality checks 60min.

Biometric age verify.

What post-licensing support is available from the regulatory authority?

Portal guidance, queries via email. No hand-holding.

Compliance bulletins.

What are the special investment incentives for operators?

Tax haven status, fast-track crypto. No local staffing til 2028.

SEZ benefits proposed.

What is the current approval rate for license applications?

70% post-LOK. Rejections AML/docs.

500+ active.

What are the latest regulatory changes affecting operators?

LOK Dec 2024: direct licensing, local office 2028.

AML enhancements.

Does Curaçao B2C Licence support cryptocurrency payments?

Yes, with KYC/wallet verify. Blockchain proof.

No anonymous.

📞 Sources

Official Regulatory Sources

Compliance and Technical Standards

Market Intelligence and Industry Reports

🎰 Gambling Databases Rating: Curaçao B2C Licence

Overall License Performance
Evaluation DimensionScoreRating
Operator Viability Score6.8/10🟡 Good 5-7
Regulatory Quality Score5.2/10🟡 Good 5-7
Overall GDR Rating6.0/10Average viability with improving but still questionable regulatory framework
International Recognition⭐⭐⭐⭐ Established Tier (recent LOK improvements but legacy reputation issues)

This rating is calculated using the Gambling Databases Rating (GDR) methodology, which provides transparent criteria for evaluating gambling licenses for the iGaming industry. Click the link to learn how we calculate Operator Viability Score, Regulatory Quality Score, and International Recognition ratings.

⚠️ CRITICAL LIMITATIONS & RISKS

READ THIS BEFORE PURSUING THIS LICENSE:

  • €47,450 annual renewal fees create significant ongoing burden for smaller operators
  • 9-15 month total application timeline with 30% rejection rate due to AML/UBO issues
  • Mandatory local director and physical office required from 2028 severely limits remote operations
  • Excludes major markets like USA, Australia, France – true global access is limited
  • Recent LOK overhaul creates uncertainty about enforcement consistency and future changes
  • €5M in fines issued in 2025 signals aggressive AML enforcement focus

📊 Operator Viability Score Breakdown

Detailed Operator Assessment Criteria
CriterionWeightScoreJustification (INCLUDING ALL DEDUCTIONS)
Financial Accessibility25%1.7/2.5Initial costs ~€20-30k (+2.5 base under €50k). €47,450 annual renewal (-0.3). No fixed min capital (no deduction). Bank letter guarantee (-0.3). Hidden UBO fees €2,551/person and audit fees (-0.2). Final: 1.7/2.5
Application Process Efficiency20%1.0/2.09-15 months total (+1.0 for 12-18 months range). 30% rejection rate (-0.5). Unclear UBO/compliance pitfalls (-0.3). Extensive documentation including business plans/RNG certs (-0.3). Multiple review stages (-0.3). Final: 0.6 contribution weighted
Operational Requirements20%1.2/2.0Local office 2028 + local director (+1.5 base). Mandatory local director (-0.3). Physical presence mandate (-0.3, phased). Compliance officer required (-0.2). Final: 1.2/2.0
Market Access & Commercial Value20%1.7/2.0450+ jurisdictions (+2.0 base). Major exclusions USA/Australia/France (-0.3). Legacy reputation limits some partnerships (-0.3). Final: 1.4/2.0
Tax Structure & Profitability15%1.4/1.50% foreign profit tax + potential 2% GGR (+1.5 base). Unclear GGR levy status (-0.1). Final: 1.4/1.5

⚖️ Regulatory Quality Score Breakdown

Detailed Regulatory Framework Evaluation
CriterionWeightScoreJustification (INCLUDING ALL DEDUCTIONS)
Regulatory Framework Clarity30%1.8/3.0New LOK framework (+2.0 base, generally clear). Recent 2024 overhaul creates uncertainty (-0.5). Some interpretation needed for phased requirements (-0.3). Portal-based but documentation gaps (-0.3). Final: 1.8/3.0
Compliance Standards & Obligations25%1.5/2.5Heavy AML/KYC/reporting (+1.0 base). Monthly/quarterly reporting (-0.3). Mandatory local compliance officer (-0.2). Annual audits standard. Final: 1.5/2.5
Regulatory Authority Reputation20%0.8/2.0Mixed post-LOK reputation (+1.0 base). Legacy blacklisting/NOOGH issues (-0.5). €5M fines 2025 shows enforcement (-0.3, aggressive). Improving but skeptical industry view (-0.3). Final: 0.8/2.0
Enforcement & Dispute Resolution15%0.8/1.5Inconsistent enforcement history (+0.5 base). Fines €5k-€500k (-0.3 proportionality). ADR available but CGA mediation primary. €5M fines signal harshness (-0.3). Final: 0.8/1.5
Political & Economic Stability10%0.7/1.0Kingdom of Netherlands stability (+0.7). Minor economic concerns as small jurisdiction. Final: 0.7/1.0

🌍 International Recognition Analysis

Industry Reputation: ⭐⭐⭐⭐

Recognition Tier: Established Tier (LOK improvements elevate from problematic offshore status)

Payment Provider Acceptance: Generally accepted by major processors but some caution due to legacy reputation; crypto-friendly advantage

B2B Partnership Appeal: Good for white-label/affiliate deals in emerging markets; tier-1 operators prefer MGA/UKGC

Regulatory Cooperation: Improving MoUs with EU AML bodies; limited with tier-1 regulators

Industry Perception: Viewed as cost-effective entry license despite past concerns; 500+ operators signal practical acceptance

License-Specific Reputation Factors:

  • Historical Performance: Legacy NOOGH master/sub-license model criticized for lax oversight
  • Operator Track Record: Mixed – some reputable operators alongside problem sites
  • Enforcement History: €5M fines in 2025 primarily AML violations
  • Media Coverage: Positive LOK reform coverage but legacy “offshore haven” stigma persists
  • Peer Jurisdiction View: EU regulators cooperate on AML but view skeptically for player protection

Known Restrictions or Concerns:

  • Some tier-1 payment providers require additional due diligence
  • Excluded from USA/Australia/France/Netherlands enforcement targets
  • Legacy blacklisting concerns from FATF gray list period
  • Ongoing scrutiny of AML effectiveness post-LOK

🔍 Key Highlights

✅ Strengths

  • Low initial costs €20-30k vs MGA €100k+ equivalents
  • Competitive €47k annual fees (40% cheaper than Malta)
  • Broad 450+ jurisdiction access excluding only major regulated markets
  • 0% corporate tax on foreign revenue maximizes profitability
  • Crypto-friendly with blockchain verification support

⚠️ Weaknesses

  • 9-15 month application delays capital tie-up significantly
  • Mandatory local director and 2028 office requirement kills remote operation
  • 30% rejection rate from UBO/AML documentation issues
  • €47k annual fees burdensome for sub-€5M GGR operators
  • Recent LOK creates enforcement uncertainty

🚨 CRITICAL ISSUES

  • Cost Concerns: €47,450 annual renewal + €2,551 UBO fees accumulate quickly
  • Timeline Problems: 9-15 months total with 8-16 week review phase
  • Operational Burdens: Local director mandatory; physical office 2028
  • Market Limitations: No USA/Australia/France access despite “global” claims
  • Regulatory Risks: €5M 2025 fines signal aggressive AML enforcement
  • Reputation Concerns: Legacy offshore stigma persists despite LOK reforms

💰 Total Cost of Ownership Analysis

Initial Costs (Year 1):

Application Fee: €4,592 + €2,551/UBO + €150 QIH (~€10-15k total)

License Fee: Included in annual €47,450 (prorated 2025)

Capital Requirement: Proof of liquidity (no fixed minimum)

Financial Guarantees: Bank letter required

Legal & Consulting: €15-20k (notary, compliance setup)

Operational Setup: €5-10k (local director, portal fees)

Year 1 Total: €65-85k

Ongoing Costs (Annual):

License Renewal: €47,450 (€24k Treasury + €23k CGA)

Compliance Costs: €20-30k (audits, compliance officer, reporting)

Operational Costs: €15-25k (local director, office 2028+)

Tax Burden: 0% foreign + potential 2% GGR (€200k on €10M GGR)

Annual Total: €85-105k

5-Year Total Cost of Ownership:

Total Investment Over 5 Years: €400-500k (Year 1 €75k + 4×€95k annual)

Profitability Assessment: Viable for €5M+ GGR operators; marginal below €3M due to fixed costs

📋 Final Verdict

Curaçao B2C Licence receives an Operator Viability Score of 6.8/10 and a Regulatory Quality Score of 5.2/10, resulting in an Overall GDR Rating of 6.0/10. The license has an International Recognition rating of ⭐⭐⭐⭐.

HONEST ASSESSMENT: Curaçao offers compelling cost advantages and broad market access for established operators but 9-15 month timelines, mandatory local presence, and legacy reputation issues create substantial barriers for startups. Recent LOK reforms improve credibility yet €5M enforcement fines and 30% rejection rates signal ongoing risks. Best positioned as cost-effective entry license for €5M+ GGR operators targeting LatAm/Asia rather than tier-1 markets.

Operators Should Consider If:

  • Established operator with €5M+ annual GGR targeting emerging markets
  • Can commit €75k Year 1 + €95k annual ongoing investment
  • Need cost-effective alternative to MGA/Malta (€120k+ annual)
  • Crypto-focused operations benefit from supportive regulations

Operators Should Avoid If:

  • Startup/small operator with <€3M GGR (fixed costs prohibitive)
  • Need market entry within 6 months (9-15 month timeline)
  • Cannot establish local director/office presence by 2028
  • Targeting USA/EU regulated markets (license exclusions)
  • Risk-averse to post-reform enforcement uncertainty
  • Require tier-1 payment provider acceptance without friction

⚖️ BOTTOM LINE:

Solid budget option for mid-size operators accepting 12-month timelines and local presence requirements, but startups and risk-averse operators should pursue Kahnawake or Anjouan instead.

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